Mar 27, 2023
Dave Snowden is the Chief Scientific Officer of Cynefin. Head of Knowledge Management for 30 years.
Author of Cynefin - Weaving Sense-Making into the Fabric of Our World (https://tinyurl.com/4958x362)
When did knowledge management start in the 90s?
The ultimate disciplinary field
What is intellectual capital?
What is the anarcha book?
Knowledge management is information management
What is relevant knowledge?
What is messy coherence?
What is exaptive innovation?
How do you add value to organizations?
What is the difference between teleological idealism and realism?
What is the KM process?
Find out what is keeping middle management awake at night
Do not want to be a CEO pet project
How do you map what a company already knows?
How do you map current knowledge from the things that keep people awake at night?
Where are we on the cycle now?
At the early stage of the hype cycle
What is complexity theory?
How do you map the unknown unknowns of a company?
How do you create resiliency within an organization?
How do you build informal networks across the organizations?
European field guide on complexity management
Does getting involved with tactics take away from strategy?
Trying to make the cost of virtue greater than the cost of sin?
How has knowledge management changed with Covid and remote work?
How do you replicate pheromones in a remote environment?
What are hexis?
How does knowledge transfer work?
How do you make decisions that keep options open?
How do you create processes that stop ambiguity?
Why are stories of linear processes greatly exaggerated?
How do you deal with too much information?
Focus on connecting people and storing information
Entangled trios with task from different groups
Run that every three months
Secret is not to take an information centric approached
Knowledge is only ever volunteered, not conscripted
We always know more than we can say and we can always say more than we can write down
What is necessary ambiguity?
What is the role of narrative when it connects tacit to explicit information?
Narrative asks you questions that make you think differently
Lessons learning rather than lessons learned
90% of knowledge is walking out the door
The danger of machine learning is dumbing down how we know things
THE RIGHT SOURCE DATA IS THE KEY
Machine learning is inductive
Feed ML better training data
How did you get the role at IBM at knowledge management?
Institute for knowledge management at IBM
IBM center for complexity studies
How do you measure knowledge management?
Fine with predictable systems
Outcomes produce a perverse incentive
Vector measure for intensity of effort
How do you structure KPIs?
What are the power dynamics of exchange?
Fear of abuse is the main reason people seek knowledge in organizations
Art comes before words before human language
Semiotics is symbols and signs
UK is the most mapped country in the world
We need renaissance instead of an enlightenment
What is catholic with a small c?
How do knowledge processers in goods work?
What are things we need to know about oral tradition?
What did you learn about debating without
What is a scientific model of rationality?
What do we know about how humans make decisions?
Adjacent possible, the frozen 2 strategy
Avoid at all costs defining KM ideals
Identify 30 micromodels
Putting these into a matrix with knowledge
Less about me as an expert trying to understand
How do you respect human judgment?
What are the wrong cognitive models?
What is assemblage?
How is culture inherited?
What is morphic resonance?
What is the connection between culture and epigenetics?
Eva Djblonka books on epigenetics
How does RNA change epigenetics?
Do humans work at the quantum level?
What do you know about quantum biology?
How do you reduce things to the smallest granularity possible?
What is messy coherence?
Why is the internet spreading clusters of prejudice?
What is an assemblage structure?
What is it like to be converted catholic rather than born that way?
What is the relationship between abstractions and religion?
What is a poly crisis?
How is China distributed in its decision-making?
What are microsacrfices?
How do you change the ideation culture?